Last updated: October 30, 2026
Where we ship
We currently ship to addresses in the United States, including APO/FPO addresses.
Shipping cost
Standard shipping is free on every order.
Processing and delivery times
- Processing: orders are processed within 1–2 business days after payment.
- Delivery: most orders arrive within 6–11 business days after they ship. The estimated delivery window for each product is shown on its page before you order.
Our products are shipped from partner warehouses, mostly in China and in some cases in the United States. Orders with several items may arrive in separate packages.
Tracking
Every order ships with tracking. You will receive an email with your tracking number when your order ships. Tracking can take 1–3 days to show its first update.
Delays, lost or damaged packages
If your order has not arrived within 30 days of shipping, contact us at [email protected] and we will send a replacement or give you a full refund. If your item arrives damaged, email us a photo within 30 days of delivery and we will replace or refund it at no cost to you.
Address changes
Please check your shipping address at checkout. If you need to change it, email us within 12 hours of placing your order. We cannot change the address once the order has shipped.
Questions
Email [email protected]. We reply within 1 business day.
